Protection of Personal Data and Privacy

ACKNOWLEDGEMENT LETTER REGARDING THE PROTECTION OF PERSONAL DATA

We, KAFT TEKSTİL SANAYİ VE TİCARET ANONİM ŞİRKETİ (“Company”), intend to fulfill our obligation to inform within the scope of Personal Data Protection Law (“Law”) and Communique On Principles And Procedures To Be Followed In Fullfillment Of The Obligation To Inform with this Acknowledgement Letter.

In this context, the subjects that we are obliged to inform are as follows:

1. The Identity of the Data Controller and its Representative, if any

The data controller is KAFT TEKSTİL SANAYİ VE TİCARET ANONİM ŞİRKETİ, resident at Konaklar Mahallesi Akasyalı Sk. No: 12 Beşiktaş/Istanbul, registered with the Istanbul Trade Registry Directorate with the registration number 798320-0.

2. Personal Data Processed by the Company and Purposes of Processing

2.1. Personal Data Processed by the Company

Member Personal Information   Non-Member (Visitor) Personal Information
ID Information
  • Full Name
  • Date of birth
  • Gender
  • Turkish ID Number
     ID Information
  • Full Name
  • Date of birth
  • Gender
  • Turkish ID Number
Contact Details
  • Phone Number
  • E-mail address
  • Address
  • Post Code
  • Land Phone
     Contact Details
  • Phone Number
  • E-mail address
  • Address
  • Post Code
  • Land Phone
Information of Payment
  • Tax Office
  • Billing Information
  • Payment Method
     Information of Payment
  • Tax Office
  • Billing Information
  • Payment Method
Information of Membership
  • Information on membership
  • Membership number
  • Password
     Non-Member (Visitor) User Transaction Data
  • Purchased product/s
  • Shopping amount
  • Shopping date
  • Call center records
  • Commercial electronic message permission
  • Benefited campaigns
  • Order information
  • Used coupons/discount codes
Member Transaction Data
  • Purchased product/s
  • Shopping amount
  • Shopping date
  • Call center records
  • Commercial electronic message permission
  • Benefited campaigns
  • Order information
  • Used coupons/discount codes
     Transaction Security Data
  • IP address
Transaction Security Data
  • IP address
  • Password information
     Marketing Data
  • Marketing e-mails sent to the visitor based on commercial electronic message permission.
  • Calls made by the call center
  • Cookie records
  • Targeting information.
  • Evaluations showing the visitor's habits and tastes.
Marketing Data
  • Marketing e-mails sent to the visitor based on commercial electronic message permission.
  • Calls made by the call center
  • Cookie records
  • Targeting information.
  • Evaluations showing the member’s habits and tastes.
     Visual and Audio Data
  • Call center call records
Visual and Audio Data
  • Call center call records
     Legal Transaction Data
  • In the event of a dispute with the company, the information in the case file regarding the legal dispute, the information in the consumer complaints, the information in the correspondence with the judicial authorities.
  • Legal texts and agreements such as Distance Sale Agreements, Pre-Information Forms
Legal Transaction Data
  • In the event of a dispute with the company, the information in the case file regarding the legal dispute, the information in the consumer complaints, the information in the correspondence with the judicial authorities.
  • Legal texts and agreements such as Distance Sale Agreements, Pre-Information Forms
     Request and Complaint Data
  • Comments and evaluations, complaints and requests information shared with the Company through various channels such as the website, call center, and social media regarding the product purchased by the visitor, the services provided by the Company or other matters.
  • Transaction records regarding the evaluation of such requests and complaints
Request and Complaint Data
  • Comments and evaluations, complaints and requests information shared with the Company through various channels such as the website, call center, and social media regarding the product purchased by the member, the services provided by the Company or other matters.
  • Transaction records regarding the evaluation of such requests and complaints
      

 

2.2. The Purpose of Processing Personal Data

Personal data of our members can be processed with the following purposes in accordance with the related legislation in case you use our website: to create a membership on the website, to verify membership information, to perform membership transactions, to receive, to track and to fulfill order, to contact with you regarding your order request, to make payments for the order and to issue invoices, to process coupons and discount codes defined in your membership account, to provide goods, products or services, to establish healthy and long-term interaction in customer relations, to execute sales and after-sales support processes, to solve future disputes and problems by following your requests and complaints, to detect and to prevent problems / errors within the scope of the use of our website; to inspect and audit of our business activities, to fulfill of our legal obligations arising from the relevant legislation, especially the applicable consumer protection legislation, electronic commerce legislation, commercial electronic message legislation, to fulfill our legal obligations if the authorized institutions or organizations make a request to our Company or make a notification to these institutions , accordance with the statute of limitations, your personal data is stored by our Company, and if you have your explicit consent, to send e-mails which content promotions, advertisements, campaigns, etc.to you and to contact with you by surveys, and similar like/request/complaint detection methods in order to ensure user satisfaction.

Personal data of our Visitors; can be processed with the following purposes in accordance with the related legislation in case you use our website to enable Visitors to benefit from the products and services we offer on our website without being a member, to verify the transaction information, to receive, to track and to fulfill your order, to contact you regarding your order request, to make the payments for the order and to issue the invoices, to process coupons and discount codes defined for you, to provide goods, products or services, to establish healthy and long-term interaction in customer relations, to execute sales and after-sales support processes, to solve future disputes and problems by to follow your requests and complaints, to detect and to prevent problems / errors within the scope of the use of our website; to inspect and to audit of our business activities, to fulfill of our legal obligations arising from the relevant legislation, especially the applicable consumer protection legislation, electronic commerce legislation, commercial electronic message legislation, fulfilling our legal obligations if the authorized institutions or organizations make a request to our Company or make a notification to these institutions , accordance with the statute of limitations, your personal data is stored by our Company, and if you have your explicit consent, to send e-mails which content promotions, advertisements, campaigns, etc.to you and to contact with you by surveys, and similar like/request/complaint detection methods in order to ensure user satisfaction.

 

2.3. Information on Personal Data Processed Through Cookies

During your visit the website and use of the website, your personal data in categories such as the browser used, IP address, internet connection, information about your use of the site, and similar categories obtained through small text files (“Cookies”) transmitted to your hard drive by the web page server, being able to visit our site and benefit from its features, it is processed for the purposes of carrying information between pages and removing the obligation to re-enter the information and to increase the performance by collecting information about the way you use our site if you give your consent, to remember your choices on our site and thus to facilitate you, and to organize our site and advertisements according to your interests and preferences. For detailed information, you can review the Cookie Clarification Text.

 

3. To Whom and for Which Purposes the Processed Personal Data May be Transferred by the Company

Transferred Personal Data Transferred Group The Purpose of the Processed Personal Data Transferred
  • ID Information
  • Contact Details
  • Information of Payment
  • Information of Membership
  • Member Transaction Data
  • Transaction Security Data
  • Marketing Data
  • Visual and Audio Data
  • Legal Transaction Data
  • Request and Complaint Data
 Authorized persons, institutions, and organizations Any request from our Company by authorized persons, institutions, or organizations or if it is necessary for us to notify these institutions within the scope of our legal obligations
  • ID Information
  • Contact Details
  • Member Transaction Data
 Courier companies which we get serve Tracking and fulfillment of your order
  • ID Information
  • Contact Details
  • Information of Membership
  • Member Transaction Data
  • Marketing Data
  • Request and Complaint Data
 Our company's service providers and business partners Conducting audit and reporting processes in our company, developing and improving our products and services, establishing healthy and long-term interaction in customer relations, cooperating with third parties for these purposes
  • ID Information
  • Contact Details
  • Information of Payment
  • Information of Membership
  • Member Transaction Data
  • Transaction Security Data
  • Marketing Data
  • Visual and Audio Data
  • Legal Transaction Data
  • Request and Complaint Data
 Our company's suppliers, business partners, authorized payment institutions Receiving products and/or services from third parties. For example, if you have your explicit consent; promotion, advertisement, campaign, etc. to you. Transfer of your data to the service provider located abroad for the purpose of transferring your data to third parties providing the service of sending e-mails with content and communicating using surveys and similar like/request/complaint detection methods in order to ensure user satisfaction.

 

4. The Method and Legal Basis of the Collection of Personal Data

Your personal data obtained through fully automatic and partially automated methods through electronic channels such as the website, call center, e-mail, or through physical means such as mail; (such as our legal obligations as a service provider in electronic commerce), it is necessary to process personal data belonging to our customers and our customers who are parties to the agreement because it is directly related to the establishment and performance of the distance sales agreement, it is mandatory for the fulfillment of our legal obligations, and your fundamental rights and freedoms provided that it does not cause harm, data processing is mandatory for the legitimate interests of our Company, as the legal reasons.

 

5. Your rights within the scope of the Law regarding your personal data

(a) To find out if your personal data is being processed; (b) To request information about your personal data if it has been processed; (c) To find out the purpose of processing of your personal data and whether it has been used in connection with its purpose; (ç) To know the third parties to whom your personal data has been transferred in or out of the country; (d) To request that your personal data be corrected if it is incomplete or incorrectly processed; (e) To request that your personal data be erased or destroyed if the reasons for the processing of your personal data have been removed; (f) To request to notify transactions mentioned in paragraphs (d) and (e) To third parties to whom your personal data are transmitted; (g) To object to the opposite consequences of the action by analyzing your processed data exclusively through automated systems; and (ğ) To demand that your damages be remedied if you have been harmed because your personal data has been processed in violation of the Law.

You may submit your requests to the Company by using a secure electronic signature, mobile signature or the electronic e-mail address that you previously notified the Company and registered in the Company's system (in this context, you can reach the Company via the email address (kvk@kaft.com) or via software or application improved for the purpose of the application.

For your information.

Kaft Tasarım Tekstil Sanayi ve Ticaret Anonim Şirketi